Lost or Stolen Credit Card

You must notify us immediately if your credit card is lost or stolen, or if your PIN is divulged.

To report a lost or stolen card, please call at any time on:

  • Adelaide Bank – 1800 035 383
  • Advantedge – 1800 648 027
  • Firstmac – 1800 621 199
  • ING Direct – 131 455
  • Origin or Columbus Capital – 1300 767 023
  • Pepper – 1300 650 931

If you do not notify us within a reasonable time you may be liable for unauthorised transactions. Please ensure you notify us as soon as possible.